Bypass rule for accessing UniFi Cloud Controller

[nowebpresence]

I found this thread but unfortunately it's now closed. https://forums.untangle.com/tips-tri...king-quic.html

Seems the reason I'm unable to access my Cloud Controller remotely is due to QUIC being blocked. @sky-knight said the way to go about resolving it wasn't to disable QUIC altogether but instead to create a bypass rule. Can someone walk me through this? I'm still very much a UT novice. Thank you.

[sky-knight]

No... I block QUIC and my controllers work fine.

The only thing I know of in Untangle that prevents cloud controller integration are the blocking rule sets in the IDS module. And that thing isn't recommended to block anything for a reason! So go turn it off.

Also, good on you for searching, but be aware threads around here more than a year old are full of terribly out of date information.

[nowebpresence]

No... I block QUIC and my controllers work fine.

The only thing I know of in Untangle that prevents cloud controller integration are the blocking rule sets in the IDS module. And that thing isn't recommended to block anything for a reason! So go turn it off.

Also, good on you for searching, but be aware threads around here more than a year old are full of terribly out of date information.

Thanks for the blazing fast reply!

Hadn't you said

I'd be configuring an IP reservation for the cloud key, and making a bypass rule for it. Why burn an Untangle seat scanning that thing?

Can you walk me through getting to blocking rule sets in the IDS module so that I can disable it?

Thanks much!

[sky-knight]

If the above instructions are not understood, I suggest you simply power off Intrusion Prevention module and move on.

[nowebpresence]

If the above instructions are not understood, I suggest you simply power off Intrusion Prevention module and move on.

Ok thanks. I get the impression I'm the dumbest person here, but I'm trying.

[sky-knight]

I wouldn't say that. Intrusion Prevention is simply an extremely advanced feature. It's not something you want to be using unless you're extremely comfortable with the technology in question.

And while I have no doubts in your ability to learn, at this specific moment given your questions and interactions in this thread, I feel that module is a step too far.

Besides, that module is more liability than benefit unless extremely closely monitored. Feel free to tinker with it if you want to, at least now you know how to safely get your stuff working again easily.

[Jim.Alles]

Welcome

...to Untangle, and the forums!

I found this thread but unfortunately it's now closed. ...I'm still very much a UT novice.

That's ok, It is generally better to start your own thread, unless you are contributing to a current conversation. And always, in particular for troubleshooting.

https://forums.untangle.com/ng-firewall-general/43398-new-user-guidelines.html

correction: 'B' is the only letter you used that is used in spelling newbie, noob, whatever.

Enjoy!