Webpage not available

[skearton]

I've had some new devices rolling into BYOD recently that experience a
"Webpage not available"
ERR_NAME_NOT_RESOLVED

I believe it's due to DNS privacy settings set as "Automatic" on the devices I'm seeing.

The webpage at http://untangle.example.local/capture host=connectivitycheck.gstatic.com& could not be loaded.

Is there a recommended exception to resolve this issue, or am I looking at a configuration issue on my end?

SSL inspector, or web filter?

Thank you.

EDIT- In the meantime I've manually added the username to the device in devices, but looking for a way to make it so users can reach captive portal more easily.

[jcoffin]

Most likely they are running DNS over HTTPS. You may have to check the sessions blocked and allow those sessions through captive portal.

[skearton]

Thanks, I was thinking if I set them to pass, then it wouldn't trigger a response for the portal to present itself.
The block rule triggered was "capture unauthenticated" - I'm not seeing any issue present in the report.

I ticked this setting - "Always use HTTPS for the capture page redirect"

Maybe that will hook me up?