Untangle z4 EOLpla

[ASBTECH]

Helio all,

We have noticied the z4 End-Of-Life published on March 1st 2023. We have several customers running on z4 appliances for their retail locations. We want to know several things related to this EOL:

1) After the existing z4 running licenses expire, we'll be able to renew licenses and apply them to the running z4 apliances already in place?

2) Does Arista Q4 suggested replacement appliance runs on NG Firewall Complete software or it runs on a diferent one?

3) Will Arista Q4 be compatible with existing Untangle platforms?

Thank you in avanced for the provided information.

Regards.

[Kyawa]

I hope this is not the case they just sold me one last July.

[jcoffin]

We have noticied the z4 End-Of-Life published on March 1st 2023. We have several customers running on z4 appliances for their retail locations. We want to know several things related to this EOL:

This is common since hardware gets outdated, components are no longer made, or/and there is better hardware available for similar pricing. This is the advantage of Arista's Edge software, it is not tied to any hardware platform so customers can continue to use previous hardware and still get software updates for many years after the previous hardware is EOL'ed..

1) After the existing z4 running licenses expire, we'll be able to renew licenses and apply them to the running z4 apliances already in place?

There is no license tied to hardware. The existing z4 will continue to function based on the UID license, there is no hardware license. Z4 will continue to get software updates just as other platforms.

2) Does Arista Q4 suggested replacement appliance runs on NG Firewall Complete software or it runs on a diferent one?

Q4 is just a new hardware platform. It runs the same NGFW software as all the other NGFW current and present.

3) Will Arista Q4 be compatible with existing Untangle platforms?

Yes, Arista Edge software is the continuation of the previously know Untangle platform. All previous Untangle hardware will continue to be compatible with future releases of Arista Edge software.

The EOF of hardware platforms happened many times in the past with Untangle. The new hardware under Arista is the continuation of the evolution of the platforms. The software is independent of the hardware platform.

[ASBTECH]

Thank you very much Jcoffin, as usual, you're one of the best support I have ever tried.

I understood there will be no issue at all, but wanted to make sure, since currently we have some hardware replacement to proceed (we already quoted the z4 to the customer and they have approved the purchase), but it is our responsibility to announce hardware EOL to our customers, explain them how it works, so they can take the best decision for their business. But first wanted to confirm with you, so we provide the best information as possible.

Regards.

[gravenscroft]

We're in the process of updating our End-of-Life Policy description in order to clarify these points. We apologize for any confusion!

[ASBTECH]

Thank you very much for all the information provided!!!!