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Cannot save Reports settings due to bug with setting user passwords

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  • Cannot save Reports settings due to bug with setting user passwords

    I have two appliances running the latest version available:
    16.6.2.20230109T075831.1bb35db54e-1bullseye
    5.10.0-14-untangle-amd64

    Both suffer from the same issue and it is very easy to reproduce.

    In the Reporting app, go to Report Users, create a couple of users and give them passwords, for example:
    [email protected]
    Compl3xPa$$w0rd

    Tick the online access box. I have them configured to receive email reports too, not sure if that makes a difference here.

    Now, when I go to change settings somewhere else in the reporting app, it fails with the same error every single time:

    Click image for larger version

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    (I have blanked out the username)

    This issue means that any changes made do not set. It can only be mitigated by disabling that users online access and then making changes. Despite the error message stating that no password is set, there most certainly is a password set and it can indeed be used to login to the reporting portal without issue.​

  • #2
    This is a known issue. The workaround is to set a password at the same time as enabling the online checkbox.
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    • #3
      Originally posted by jcoffin View Post
      This is a known issue. The workaround is to set a password at the same time as enabling the online checkbox.
      This has been going on for over a year, maybe 2. When is the fix going to be applied? This cannot be a permanent solution.

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