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Scenario: I am scanning for SMTP emails, and set the Untangle to quarantine the message, however, I am not receiving the quarantine digest.
Solution: First, you will need to check your email setting on the Untangle. Yes, we know that on the previous version this might have worked.
If you do not have your own mail server, you will need to select send email directly. Please note, some ISPs block sending out SMTP so this might not work. You might want to try this setting:
If you do have your own mail server, you will need to select use specified SMTP server, put the IP address of the email server. (Some will require authentication and some do not, pending on the email server). Please be sure to put a valid from email address.
Also some networks, you will need to put the Untangle's IP address on the allow relay.
After setting all this up, run the email test (try one internal email address and one external).
If the email works, try requesting the quarantine digest by https://ipaddressofyouruntangle/quarantine
If the email does not work, you will need to check out the logs:
To trouble shoot this, if you have SSH access (command line), you can check the mail log by typing this:
less /var/log/exim4/mainlog
Solution: First, you will need to check your email setting on the Untangle. Yes, we know that on the previous version this might have worked.
If you do not have your own mail server, you will need to select send email directly. Please note, some ISPs block sending out SMTP so this might not work. You might want to try this setting:
If you do have your own mail server, you will need to select use specified SMTP server, put the IP address of the email server. (Some will require authentication and some do not, pending on the email server). Please be sure to put a valid from email address.
Also some networks, you will need to put the Untangle's IP address on the allow relay.
After setting all this up, run the email test (try one internal email address and one external).
If the email works, try requesting the quarantine digest by https://ipaddressofyouruntangle/quarantine
If the email does not work, you will need to check out the logs:
To trouble shoot this, if you have SSH access (command line), you can check the mail log by typing this:
less /var/log/exim4/mainlog
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