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Virus Blocker acting strange (licensing issues)?

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  • Virus Blocker acting strange (licensing issues)?

    On the main Apps screen it was red so I went in it shows this.
    Click image for larger version

Name:	VirusBlocker1.png
Views:	1
Size:	86.3 KB
ID:	387161

    When I disable it I see this:
    Click image for larger version

Name:	VirusBlocker2.png
Views:	1
Size:	28.0 KB
ID:	387160

    My licenses show this:
    Click image for larger version

Name:	Licenses.png
Views:	1
Size:	198.0 KB
ID:	387159


    What do I do? I already restarted the box as it had been up for 235 days.

    ETA: I am on a Home Pro license and seeing this. The work box is on the same version but with the business license and it's fine.

    ETA: I also tried uninstalling the app and reinstalling which didn't change anything.
    Last edited by jlficken; 07-08-2021, 11:42 AM.

  • #2
    Virus Blocker is not included in the home pro package. It used to be available as an addon service, now we offer the home protect plus which comes with it.

    The home pro is a deprecated subscription, but its closer to the new basic listed on this page.

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    • #3
      I guess it wasn't ever supposed to work with HomePro but mine was since 2019. It appears they "fixed the glitch"
      Last edited by jlficken; 07-08-2021, 11:45 AM.

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      • #4
        The recent update fixed several licensing issues.
        Attention: Support and help on the Untangle Forums is provided by
        volunteers and community members like yourself.
        If you need Untangle support please call or email [email protected]

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